Shipping to the European Union (EU)

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We are still processing and delivering orders to the EU.

The UK’s Brexit deal means there are no additional tariffs or taxes on product sales to the EU or EEA (European Economic Area) from the UK. However, EU customers will need to provide their company’s EORI code. As before, if you provide an EU VAT number you will not need to pay UK VAT on our invoices. Please beware the carrier will likely require you pay their customs clearance fee and your country’s VAT before they release the goods to you, this is something we have no control over, although if you are VAT registered you should be able to claim that back.

We were already GB EORI registered as an exporter as we have been shipping goods to the Middle East and the USA for many years, so we are familiar with the additional paperwork now required.

For larger items on pallets we can arrange door-to-door shipping (DAP) however you will need to appoint a customs clearance agent (our shippers may be able to assist with this and arrange DDP).

Our products remain CE marked where required, and CE marking remains valid for sales in the UK market until 2022.


For customers in Northern Ireland only.

We will provide our XI EORI number on shipping documents. Northern Irish customers will need to provide us their XI EORI number.

For temporary GB-NI measures please see guidance at under the heading “Northern Ireland businesses receiving goods from a business in Great Britain valued at £135 or more”.


For customers on the island of Ireland (Northern and Republic).

If you order spare parts online you will pay UK VAT and may also be recharged VAT once the goods have crossed the Irish Sea. If you are ordering parts of a significant value we recommend you e-mail us with your requirements, VAT and EORI details to avoid this.